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Noticeboard

URGENT PRESCRIPTION ORDERING INFORMATION


To reduce the risks of spreading Coronavirus for patients and staff we will NOT accept paper prescription requests until further notice.  We do not want patients entering the practice exposing themselves or our staff to risk of infection. You should request your prescription in one of the following ways:-


*NHS App - available in the App Store (Apple or Android). It’s easy to use and you can order your prescriptions quickly and easily. You can even see when they've been approved by a GP.


*Go to PatientAccess.com - we can send you a link to get started in creating an account if you do not already have one.


*You can email us at prescriptions.mrmc@nhs.net


You need to decide where we should send your prescription electronically. It can be to any pharmacy. You will not be able to collect your prescription from the Reception desk - please let us know your pharmacy preference. 


We no longer accept requests or produce paper prescriptions.


In some circumstances during this pandemic we will accept telephone requests for those unable to use the alternatives above, but you will still need to have a nominated pharmacy.


Thank you for your patience and understanding.


Welcome to Manchester Road Medical Centre

 01565 743100

PLEASE NOTE

We are currently experiencing severe staff shortages and can therefore only deal with acute urgent problems. Please be assured we will always endeavour to provide the best possible care during this very difficult time. Thank you for your patience and understanding. 

ISOLATION NOTE REQUEST
You should not contact your GP if you need to self-isolate and think that you require proof for your employer.  People unable to work for more than seven days because of coronavirus (COVID-19) can obtain an isolation note through a new online service.  The isolation note service can be accessed via the 111 online coronavirus service or NHS.UK/coronavirus as well as via the NHS app.

RESCUE PACKS 
There has been some incorrect information about Asthma and COPD rescue packs on social media recently. These packs are only for bacterial infections which Coronavirus is not (it is a virus). If you don’t normally have an Asthma or COPD rescue pack you should not contact your GP practice to order one.


REPEAT PRESCRIPTIONS
There is no concern regarding medicines supplies and your practice will continue to issue prescriptions for routine medications as usual. Please order your medicines using online services or Apps wherever possible (e.g. Patient Online Access or NHS App). Please order your repeat when you have a 7 to 10 day supply of medicines left.
 

Practices will routinely send prescriptions electronically to pharmacies to dispense, so you or your representative can collect the dispensed items from the pharmacy in most cases. Many practices are also moving some patients on to repeat dispensing for a period of several months, which will mean instead of you having to request a repeat prescription from your GP practice each month it will be available in the pharmacy for you on a monthly basis.

 

Pharmacies are working hard with the NHS and volunteers to support patients who need their medicines to be delivered to their homes. Please speak with your pharmacist if you have difficulty arranging for your dispensed items to be collected by a family member, friend or neighbour and you haven’t previously needed a pharmacy delivery service.


VULNERABLE INDIVIDUALS
The NHS in England is currently writing to individuals that it has identified as being at particularly high risk of contracting Coronavirus due to underlying health conditions, outlining what steps they should take and why.   
You do not need to contact your GP practice if you think you are at particularly high risk but haven’t yet received a letter. We will contact you if we need to.

KNUTSFORD LOCAL SUPPORT GROUP

The Knutsford support group was set up with the aim of supporting the local community amid the COVID-19 outbreak.  Their team of volunteers can help you with:

shopping, dog walking, employer and employee legal advice, signposting you to other services, food bank drop-off, collecting prescriptions - or just someone to speak to if you're feeling lonely

Call 0800 118 1692 (freephone) or visit www.weareknutsford.org

Your safety is of paramount importance - if you are in any doubt as to whether someone is being genuine - please contact the number above.

CORONAVIRUS - Update

Important information about the coronavirus (COVID-19)
The NHS in Cheshire and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.
If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.
Please do not book a GP appointment or attend your GP practice.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 
Only call 111 direct if you are advised to do so by the online service or you cannot go online.

 
Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at: 

www.gov.uk/coronavirus

Consult online

Improved Access to General Practice

Improved Access to General Practice

click here for more information

http://www.vernovahealthcare.org/nhs-services/improved-access-general-practice/

Click the logo below for lots of great advice on taking care of yourself and choosing the right NHS service if self-care isn’t the answer.

https://www.easterncheshireccg.nhs.uk/Your-Health/Urgent-Care-And-Other-Options.htm

KNUTSFORD GOOD NEIGHBOURS

CAN YOU HELP OUR LOCAL DOCTORS?

Volunteers are needed to provide continued service to patients who have no other means of transport to attend for a NHS consultation at the GPs. This service greatly helps our local doctors by reducing requests for home visits.  Patients are also taken to local hospitals and medical facilities.

This vital service was established in 1999 by Knutsford Good Neighbours and operates through the telephone system (Monday -Friday) where a volunteer at home takes requests and allocates a volunteer driver from a prepared list showing the individual drivers availability.  Clients make donations and drivers are reimbursed for costs. We average 20 requests each week.

Do please help even if you can only offer help on one day a week.

Ring Sandra or Peter on 01565 641475 for more information.

(Site updated 26/03/2020)
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