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Noticeboard

URGENT PRESCRIPTION ORDERING INFORMATION

To reduce the risks of spreading Coronavirus for patients and staff we will NOT accept paper prescription requests until further notice.  We do not want patients entering the practice exposing themselves or our staff to risk of infection. You should request your prescription in one of the following ways:-


*NHS App - available in the App Store (Apple or Android). It’s easy to use and you can order your prescriptions quickly and easily. You can even see when they've been approved by a GP.


*Go to PatientAccess.com - we can send you a link to get started in creating an account if you do not already have one.


*You can email us at prescriptions.mrmc@nhs.net


You need to decide where we should send your prescription electronically. It can be to any pharmacy. You will not be able to collect your prescription from the Reception desk - please let us know your pharmacy preference. 


We no longer accept requests or produce paper prescriptions.


In some circumstances during this pandemic we will accept telephone requests for those unable to use the alternatives above, but you will still need to have a nominated pharmacy.


Thank you for your patience and understanding.


Friends & Family Test

Friends & Family June 18The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.

It asks people if they would recommend the services they have used and offers a range of responses. When combined with supplementary follow-up questions, the FFT provides a mechanism to highlight both good and poor patient experience. This kind of feedback is vital in transforming NHS services and supporting patient choice.

Since it was initially launched in April 2013, the FFT has been rolled out in phases to most NHS-funded services in England, giving all patients the opportunity to leave feedback on their care and treatment.

The FFT has produced more than 10 million pieces of feedback, making it the biggest source of patient opinion in the world. Scores so far have told us that at least nine out of ten patients would recommend the services they used to their loved ones. Patient comments also identify areas where improvements can be made so that providers can make care and treatment better for everyone.

How likely are you to recommend your doctor to family or friends?

iwantgreatcare is an internet tool available to all patients to allow you to leave anonymous feedback about practice services you recieve.

The practice as part of the GP contract would like to invite all patients to feedback on the surgery via the Friends & Family test.

Please click here to leave your feedback.

Friends and Family Reponses

November Friends & Family

December Friends & Family

January 2019 Friends and Family

February 2019 Friends & Family

March 2019 Friends & Family

April 2019 Friends & Family

May 2019 Friends & Family

June 2019 Friends & Family

July 2019 Friends & Family



 
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